Privacy Statement

At MyJewr, we respect your privacy and are committed to protecting your personal information. This Privacy Statement explains how MyJewr, including our website, products, and services, collects, uses, shares, stores, and protects your information when you visit our website, create an account, place an order, contact us, or otherwise interact with us.

For purposes of this Privacy Statement, “MyJewr,” “we,” “us,” and “our” refer to MyJewr and its related online services.


Collection and Use of Personal Information

Personal information means information that can identify you directly or indirectly. This may include information you provide to us, information collected through your use of our website, and information related to your orders, account, device, or communications with us.

Personal information does not include information that has been permanently anonymized or aggregated in a way that it can no longer reasonably be used to identify you.


Safety, Security, and Fraud Prevention

We process personal information in a lawful, fair, and transparent manner. We aim to collect only the information reasonably necessary for the purposes described in this Privacy Statement.

We may use personal information to help verify accounts, review user activity, prevent fraud, detect suspicious or potentially unlawful behavior, enforce our terms and policies, and maintain the security of our website, products, and services. This processing is based on our legitimate interest in protecting MyJewr, our customers, and our business operations.


What Personal Information We Collect

1. Information You Provide to Us

We may collect information you provide when you use our website or services, including when you:

  • Create an account;
  • Place an order;
  • Contact customer service;
  • Use online chat or help tools;
  • Subscribe to emails or SMS messages;
  • Participate in surveys, promotions, or other activities.

When you make a purchase, we may collect information needed to process your order, such as your name, billing address, shipping address, email address, phone number, payment-related information, and order details. Payment information may include credit or debit card details, authentication information, or other payment-related data necessary to complete the transaction.

2. Information Collected When You Use Our Website

When you visit or use our website, we may automatically collect certain information about your device and browsing activity, including:

  • Device type;
  • IP address;
  • Browser type;
  • Operating system;
  • Device identifiers;
  • Usage data;
  • Diagnostic data;
  • Approximate location information;
  • Pages viewed and interactions with our website.

Where available, we may use IP address, device information, or similar technologies to estimate your general location, improve website performance, personalize your experience, and enhance our products and services.


How We Use Your Personal Information

We may use personal information for the following purposes:

1. To Provide, Improve, and Develop Our Products and Services

We use personal information to operate our website, process orders, deliver products, provide customer support, improve website functionality, develop new products and services, analyze business performance, conduct research, and maintain internal records.

We may also use personal information for audits, data analysis, service improvement, quality control, and business continuity purposes.

If you participate in a contest, promotion, or similar activity, we may use the information you provide to administer that program. Additional rules may apply, and we encourage you to review those rules before participating.

2. To Communicate With You

We may use your personal information to:

  • Confirm and process orders;
  • Send shipping and delivery updates;
  • Respond to your questions or requests;
  • Notify you about account activity;
  • Provide customer service;
  • Inform you of changes to our policies, terms, or services.

With your consent where required, we may also send you promotional emails, offers, product updates, or marketing communications about MyJewr products and services. You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us at [email protected].

3. To Personalize Your Experience

Where permitted by law and, where required, with your consent, we may use your information to personalize your shopping experience, recommend products, measure the effectiveness of promotional campaigns, and show more relevant content or advertisements.

4. To Protect Our Business and Customers

We may use personal information to prevent fraud, investigate suspicious activity, protect our legal rights, enforce our policies, and maintain the safety and integrity of our website and services.


Consent

For any use of personal information that requires your consent, you may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawing consent may affect our ability to provide certain services to you.


Cookies and Similar Technologies

This Cookie Statement explains how MyJewr uses cookies and similar technologies on our website and online services.

What Are Cookies?

Cookies are small text files stored on your browser, computer, phone, or other device. They help websites remember information about your visit, such as preferences, login status, browsing behavior, and device identifiers.

We may also use similar technologies, such as pixels, tags, local storage, and software-based identifiers. In this Privacy Statement, we refer to these technologies collectively as “cookies.”

How We Use Cookies

We use cookies and similar technologies to:

  • Operate and protect our website;
  • Remember your preferences;
  • Improve website performance;
  • Understand how visitors use our website;
  • Personalize content;
  • Measure advertising performance;
  • Provide a safer and more convenient shopping experience.

The specific cookies used may vary depending on the website features and services you use.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality or your shopping experience.


Sharing and Disclosure of Personal Information

We may share personal information with trusted third parties who help us operate our business and provide services to customers. These may include service providers involved in payment processing, order fulfillment, shipping, website hosting, customer support, marketing, analytics, fraud prevention, and technical support.

We only share personal information as necessary to provide, improve, protect, or market our products and services. We do not share your personal information with third parties for their own direct marketing purposes without your prior consent where required by law.


Storage, Transfer, and Processing of Information

Your personal information may be stored, transferred, or processed in countries or regions other than where you live. Where required, we take appropriate steps to protect your information in accordance with applicable privacy laws.

1. Legal Obligations

We may process or disclose personal information when necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or other legal obligations.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific data protection laws, our legal basis for processing your personal information may include your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

2. Business Transfers

If MyJewr is involved in a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

3. Protection of Rights and Security

We may disclose personal information when we reasonably believe it is necessary to protect our rights, enforce our terms and conditions, investigate fraud, protect our operations, protect users, respond to legal requests, or address security or public safety concerns.


Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal information from children under the age of 16, or the applicable minimum age in your jurisdiction.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information as soon as possible. If you believe a child has provided personal information to us, please contact us at [email protected].


Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Restrict or object to certain processing activities;
  • Request a copy of your personal information in a structured format;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a relevant data protection authority.

To protect your privacy and security, we may ask you to verify your identity before responding to certain requests.

In some cases, applicable laws may allow or require us to decline a request, retain certain information, or limit our response. We will respond to valid privacy requests within a reasonable timeframe and, where required by applicable law, within the legally required period.

To exercise your rights, please contact us at [email protected].


Third-Party Websites and Services

Our website may contain links to third-party websites, products, services, or applications. These third parties operate independently from MyJewr and may have their own privacy policies.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service before providing personal information or using their services.

This Privacy Statement applies only to personal information collected by MyJewr through our website, products, and services.


Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

We also take reasonable steps to keep personal information accurate, complete, and up to date where necessary for the purposes for which it is used.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records, unless a longer retention period is required or permitted by law.


Text Messaging Program

If you choose to enroll in our SMS or text messaging program, the following terms apply.

1. Enrollment

By providing your mobile phone number, responding to a text message, entering a prompted keyword, or otherwise opting in, you agree to receive recurring automated marketing text messages from MyJewr or our service providers at the mobile number you provided.

Your consent to receive text messages is not a condition of purchasing products or using our services. You may withdraw your consent at any time.

2. Opting Out

You may opt out of receiving SMS messages by following the opt-out instructions provided in the text message, such as clicking an opt-out link or replying with the applicable unsubscribe keyword where available.

You may also contact us at [email protected] for assistance.

3. Message and Data Rates

Message and data rates may apply depending on your wireless plan. Please contact your mobile service provider if you have questions about your text or data plan.

4. Responsibility for Your Mobile Number

By enrolling, you represent that you are the account holder or authorized user of the mobile number provided. If your number changes or is deactivated, you are responsible for notifying us promptly at [email protected].

MyJewr, our service providers, and mobile carriers are not responsible for delayed, undelivered, or misdirected messages. You agree to be responsible for any claims, costs, or damages arising from your failure to notify us of a change in your mobile number.

5. Changes or Termination of SMS Services

We may suspend, modify, or terminate our text messaging program at any time. We may also stop sending messages to you if we believe you have violated applicable terms or if your mobile service is terminated or becomes inactive.


Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our business, technology, legal requirements, industry practices, or services.

When we update this Privacy Statement, we may revise the “Last Updated” date at the top of this page. Your continued use of our website, products, or services after an updated Privacy Statement becomes effective means that you accept the revised terms.

If you do not agree with the updated Privacy Statement, please stop using our website and services and contact us if you wish to close your account.


Contact Us

If you have questions, requests, or concerns regarding this Privacy Statement or how we handle personal information, please contact us at:

MyJewr Customer Support
Email: [email protected]